In an effort to provide our customers the excellent level of support for which Matrix is known, we've integrated an advanced phone system that directs you to the appropriate rep in your respective territory. To help speed up the resolution of your requests, follow these simple instructions when contacting Tech Support:

By Phone:

1. Dial 866-693-4863
2. Choose option 3 for tech support (You will automatically be directed to the appropriate territory)

By Email:

1. Eastern Territory - eastsupport@matrixfitness.com
2. Central Territory - centralsupport@matrixfitness.com
3. Western Territory - westsupport@matrixfitness.com
4. Canada - canadiansupport@matrixfitness.com

If you are unsure of which email to use, please contact us via our website at http://www.matrixfitness.com/contact/Email.asp